The holidays are upon us. That said, we thought it would be a good thing to talk about the emails we send out during the year. We want you to know how your email address is used to fulfill your order as fast as possible and to give you extra discounts with coupon codes and special email only offers. It's also the best way to keep you informed on the status of your order.
The most important reason for having a valid email is to notify you of your order status. A real email address is required to ensure you can be notified if there is a question or issue with your order. Due to limited man power during the holidays, we do not call customers. No one likes email spam. We understand. We hate it too.
This is the main reason we only send out 10-15 promotional HTML emails per year, all planned a year in advance. These email offers only go out to people that have requested Marketing or our Newsletter and submitted their email to receive them during registration or manually with our Subscribe link. We do not share our customer list with anyone.
The emails contain special discount codes, coupon codes for our special deals, and other events not found on the site. We also do this for our Facebook page occasionally, so get on over there and friend us up for bigger savings! Visit us on Facebook at: facebook.com/buffalotrader
If you no longer wish to receive our Marketing or Subscription emails, just hit reply with the word REMOVE in the subject line or body of the email and you will be removed before the next marketing event.
Be very careful not to mark us as spam if you have or will be ordering from us, as this may prevent your order emails from reaching you. Entities like AOL, Yahoo, Gmail, and Hotmail have their own modules in place that will completely block an email from even making it to your junk mail folder if they think it's spam. It is always best to add our email address, email@example.com, to your address book or safe senders list to prevent important order information from being lost. Since email is our primary source of communicating, it is important that you provide us with an email address that you actually check frequently.
Some mail houses will actually put a block on a URL if too many people mark an email as spam, which is a tremendous feat to have removed. This means that anyone emailing us from the blocked mail house address (i.e. firstname.lastname@example.org) can't email us and we can't email them. Most people don't realize that by marking an email as spam, it's potentially getting that URL blocked from that entire mail house. The user simply thinks they're marking it as spam so it goes to their junk mail folder instead of their inbox. We encourage you, however, to mark unsolicited emails that are actually spam as appropriate.
It is our goal to keep our customers, not drive them away. Your personal information will never be shared or sold. No one likes a spammer, period. We want you to know what to expect from us so there is no question about what we are doing with your information. If you have any questions, please visit our Contact page to get in touch.
Thank you for making our 10th year in business very special!
From our family to yours, Merry Christmas and blessing for a bright and happy New Year's.
Buffalo Trader Online Staff
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