We are now in our 13th year of business, and we want to say thanks to our wonderful customers, like you!
2021 and 2022 so far have been difficult years for all of us. We've been met with difficult wholesale pricing structures and reduced staffing with nearly all of our suppliers, increased overhead costs, higher shipping costs, and slower than expected shipping delays with all three major carriers, USPS, FedEx, and UPS, all short-staffed. While our online traffic has increased over the last 18 months, we've experienced a sharp drop in sales, all due to this struggling economy and inflation. Believe us, we understand the difficulties stretching to budget to make ends meet. We're doing the same.
NEW WAREHOUSE LOCATION
We closed our small retail store at the end of June this year when our lease was up for renewal. We simply could not justify the additional monthly costs any longer, so we gave our notice, and we've moved our warehouse and shipping department to a much smaller, climate-controlled warehouse nearby. We're hoping the defrayed costs will help us grow our business so we can keep our pricing and shipping costs lower. We have only increased our shipping fee schedule once in 13 years of business and we do not currently have plans to change it. Even with the increased shipping costs, we're doing our best to make do without adding additional costs or upping our pricing. We still offer discounted UPS Ground and FedEx shipping rates, based on our contracted discounts.
NEW PRODUCTS COMING
We're also working with several new suppliers, all US-based, and only those that are willing to work with their retailers to help us all get through these tough times. We've had to make some tough decisions about which suppliers to keep and which ones to leave for the betterment of our business and for our promise to our customers for continued quality, fair product pricing, and the customer service you deserve. Going forward, we'll only be offering the most cost-effective, highest quality items to you, our customers.
OUR PROMISE TO YOU
As we remain a small, family-owned and operated business, we try to make these decisions with our customers' best interests at heart. With this in mind, we will continue supporting American owned and operated businesses only. Supporting only American businesses means more American jobs and the potential for economic growth and prosperity for everyone.
We appreciate your business and look forward to continuing to serve our customers.
Again, thank you for shopping with us. We appreciate your patronage and loyalty!
Buffalo Trader Online Owners & Staff
Buffalo Trader Online
PO Box 552
Elfers, FL 34680