THIS FORM IS FOR CUSTOMER USE ONLY!
For customer inquiries, please see our FAQ, Privacy, and Terms & Conditions sections first. If your question hasn’t been answered after reviewing this information, fill out this form and we will respond to you as soon as possible, the same or next business day and within 24 hours when possible. The most efficient way to reach us is to send a detailed email through our Contact Us link. If you need to contact us in regard to an existing order, please include your order number in the body of the message so we can locate your order and address your questions quickly.
Checking the status of your order? Go here to review our Shipping and Handling info.
Online Marketers: If you send unsolicited spam through this link, your email address will be permanently marked as SPAM, blocked via our email server, blacklisted, your domain blocked & reported to our ISP. We will not read your email, nor will we respond!
CAN-SPAM Act
Phone Calls:
Due to the increased number of unsolicited spammers, auto-dialers, and prank calls, we no longer answer our business line. Our Contact Us form is the best way to reach us, and your inquiry will be quickly handled and accurately documented. We respond to email by email ONLY, no phone calls as we do not have any way to document the content of a phone call with our customers. In the era where most customers use cell phones, we find that customers do not answer when we call back and often our number is marked as spam or blocked. This has created an immense waste of our resources attempting to reach customers by a now antiquated method.
Text Messages:
On occasion, we do text the number provided in your customer profile to send important information to you regarding your order if we are unable to reach you by email. Text messaging allows you to read and respond to us at your convenience. All text messages will receive a response within 24 hours.
Administrative Office Mailing Address:
Buffalo Trader Online
PO Box 552
Elfers, FL 34680
Thank you for shopping with Buffalo Trader Online. We appreciate your business!
