We're in our 12th year of business thanks to our wonderful customers like you!
Over the last week, we have been notified by nearly every wholesale partner that currently supplies our goods that due to increased raw goods costs, production costs, and transportation costs, a sharp rise in wholesale pricing as well as higher shipping costs is inevitable. While our suppliers are holding back and absorbing as much of the additional temporary costs as possible, an average increase of 5-7% has been passed on to online and brick-and-mortar retailers like us.
Products made of raw wood, steel, aluminum, silver, glass, and injection molded poly resin materials are among a few of the categories of products that have proven to be the most affected by these increased costs. These increases are three-fold for us as a small business since we are not only absorbing higher incoming shipping costs (since the 4-7% increases in January 2021 with all major shipping carriers) but also the higher cost of the goods, higher minimums required by our suppliers, and increased outgoing shipping costs to our customers. While we have continued passing our discounted shipping rates to our customers, we have not increased our tiered shipping rates for the past three years and at this point, we do not plan to increase shipping rates, however, this may have to happen down the road as our current shipping rates barely cover shipping costs in most instances, even for smaller packages of less than 3 lbs. to most delivery areas. Costs of packing materials, tape, and shipping boxes have also seen sharp increases in costs. However, for customer shipping that creates a loss of less than $5.00, we absorb the difference in higher shipping from our profit margin rather than raising shipping rates or even higher product prices. We only bill our customers for larger or heavier items that require over-sized rates or when shipped to an obscure delivery location that dictates much higher costs. We will continue this practice for a long as is feasible.
We have been ensured by many of our suppliers that these price increases due to hyper-inflation in a post-COVID economy will be temporary and lower prices may come back when the "new normal" has settled things back down with the economy and foreign trade. And, of course, the geo-political atmosphere we are currently experiencing is also causing increased concern for the cost of goods globally in an unfair trading market with much market insecurity and concerns of higher risks.
We are currently adjusting prices for products with all our suppliers and in the coming weeks will be eliminating a few more of our current suppliers while adjusting available product lines for some items that we feel may no longer be practical for us to carry that are creating high-cost overhead on incoming merchandise as well as utilizing precious warehouse space. With much regret, many of our most popular items may no longer be available after these adjustments have been made.
As we remain a small, family-owned and operated business, we try to make these decisions with our customers' best interests at heart. We want to continue offering a wide variety of goods at fair prices with the lowest possible shipping costs. While shopping with us, keep in mind that while we can no longer offer free shipping because search engines like Google and Yahoo penalize us by restricting relevancy and viewership on search results when we offer "FREE" anything. This hurts us and other small businesses in lieu of "big tech" helping their biggest paid ads customers Amazon, eBay, and other big box stores that can afford to absorb these costs and whom receive much larger shipping discounts due to volume than we do. We are trying our best to prevent being squeezed out of the online marketplace to continue offering our customers fair and honorable pricing and policies without deceptive offers where the added costs are tacked onto the cost of products just for the sake of offering "free" anything. Many of our products are already priced at 20-25% below the manufacturer's retail suggested price to help our customers defray anticipated increased shipping costs. So, while we do not offer free shipping any longer, we do offer lower prices and our fairest shipping rates possible.
As a reminder, our products are sourced from American based companies providing American jobs and we plan to continue supporting American owned and operated businesses only. We believe that we can help keep costs down by being the solution rather than contributing to the problem.
We appreciate your business and look forward to continuing to serve our customers.
Buffalo Trader Online Owners & Staff
The holidays are upon us. That said, we thought it would be a good thing to talk about the emails we send out during the year. We want you to know how your email address is used to fulfill your order as fast as possible and to give you extra discounts with coupon codes and special email only offers. It's also the best way to keep you informed on the status of your order.
The most important reason for having a valid email is to notify you of your order status. A real email address is required to ensure you can be notified if there is a question or issue with your order. Due to limited man power during the holidays, we do not call customers. No one likes email spam. We understand. We hate it too.
This is the main reason we only send out 10-15 promotional HTML emails per year, all planned a year in advance. These email offers only go out to people that have requested Marketing or our Newsletter and submitted their email to receive them during registration or manually with our Subscribe link. We do not share our customer list with anyone.
The emails contain special discount codes, coupon codes for our special deals, and other events not found on the site. We also do this for our Facebook page occasionally, so get on over there and friend us up for bigger savings! Visit us on Facebook at: facebook.com/buffalotrader
If you no longer wish to receive our Marketing or Subscription emails, just hit reply with the word REMOVE in the subject line or body of the email and you will be removed before the next marketing event.
Be very careful not to mark us as spam if you have or will be ordering from us, as this may prevent your order emails from reaching you. Entities like AOL, Yahoo, Gmail, and Hotmail have their own modules in place that will completely block an email from even making it to your junk mail folder if they think it's spam. It is always best to add our email address, email@example.com, to your address book or safe senders list to prevent important order information from being lost. Since email is our primary source of communicating, it is important that you provide us with an email address that you actually check frequently.
Some mail houses will actually put a block on a URL if too many people mark an email as spam, which is a tremendous feat to have removed. This means that anyone emailing us from the blocked mail house address (i.e. firstname.lastname@example.org) can't email us and we can't email them. Most people don't realize that by marking an email as spam, it's potentially getting that URL blocked from that entire mail house. The user simply thinks they're marking it as spam so it goes to their junk mail folder instead of their inbox. We encourage you, however, to mark unsolicited emails that are actually spam as appropriate.
It is our goal to keep our customers, not drive them away. Your personal information will never be shared or sold. No one likes a spammer, period. We want you to know what to expect from us so there is no question about what we are doing with your information. If you have any questions, please visit our Contact page to get in touch.
Thank you for making our 10th year in business very special!
From our family to yours, Merry Christmas and blessing for a bright and happy New Year's.
Buffalo Trader Online Staff
Visit our subsidiary company, Baubles-N-Bling......Woodland Decor , Vintage Decor and more! This is where the shopping fun begins!
With summer comes lots of outdoor activities with family and friends; cookouts, beach parties, BBQs and family gatherings. For a limited time, save an additional 15% off our already low everyday prices on Sauces, Rubs, Candies, Grilling items, Garden and Patio, Gifts, and more.
Take advantage of special on-line only purchases that will publish both our retail price and our sale price. Savings are immediate and the discount is taken when added to your shopping cart. Sale prices apply only to items in the Sale category. Hurry, these offers are for a limited time only and tend to sell out quickly. Sale ends 8/15 /19.
Click here to go shopping now!
Thank you for your business and continues support.
Buffalo Trader Online & Staff