THIS FORM IS FOR CUSTOMER USE ONLY!
For customer inquiries, please see our FAQ, Privacy, and Terms & Conditions sections first. If your question hasn’t been answered after reviewing this information, fill out this form and we will respond to you as soon as possible, usually within 24 hours. The most efficient way to reach us is to send a detailed email through our Contact Us link. If you need to contact us in regard to an existing order, please include your order number in the body of the message so we can locate your order and address your questions quickly.
Checking the status of your order? Go here to review our Shipping and Handling info.
Due to the increased number of unsolicited spammers, auto-dailers, and prank calls, we no longer answer our business line and allow callers to go to voicemail ONLY. Our Contact Us form is the best way to reach us and your inquiry will be quickly handled and accurately documented.
Voicemail messages are monitored but we do not call customers back in most instances. In the era where most customers use cell phones, we find that customers do not answer when we call back and often our number is marked as spam or blocked. This has created an immense waste of our resources attempting to reach customers by a now antiquated method.
Thank you for shopping with Buffalo Trader Online. We appreciate your business!